Whole PM Charlottesville

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Property management company
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FAQs

Frequently Asked Questions

  • FAQS

General

The free rental analysis will show you the value of your Charlottesville rental home as well as provide you with free tips to help you maximize your profits. Get informed with zero obligation!

We are a full-service property management company handling professional photography, rental listings, tenant tours, background checks, lease drafting, maintenance, and rent collection. We handle the daily stress so you can enjoy reliable, passive real estate income.

Yes, we manage many properties within Homeowners Associations. We handle HOA communication, ensure tenant compliance with bylaws, and resolve any violation notices quickly to protect you from fines.

We specialize in management takeovers. We honor existing leases, securely transfer security deposits, and transition your tenants to our digital portal. You can switch to professional management without disturbing your current rental income.

We recommend listing once the home is vacant and rent-ready. Vacant homes allow for more frequent tours and better presentation. If you require an occupied listing, we can coordinate, though it may impact vacancy rates and tour volume.

For home rentals in Charlottesville, a specific landlord license is generally not required, though owners of multiple units may need a local business license (BPOL). We handle the compliance details to ensure your Charlottesville rental investment meets all city ordinances and registration standards.

  • FAQS

Service

Our tenant screening process includes national credit checks, criminal history, eviction searches, and income verification. Rest easy with the confidence that every tenant we place is professionally screened and approved by our property management experts.

We use leading syndication technology to list your home on Zillow, Trulia, and Apartments.com. Our electronic lockboxes allow secure, on-demand tours, ensuring your Charlottesville rental gets maximum exposure and faster placements.

We manage all property maintenance using a $500 notification threshold. Repairs are handled by vetted, third-party vendors with no-markup pricing. You pay exactly what the contractor charges, with all invoices attached to your owner portal for total transparency.

To protect your asset, we conduct comprehensive move-in, move-out, and annual inspections. These documented reports ensure your rental property is maintained to our high standards and that tenants are complying with lease terms.

Per our lease agreement, tenants are responsible for exterior upkeep, including mowing and snow removal. If a tenant fails to maintain the property's curb appeal, we coordinate the work and deduct the costs from the security deposit or tenant ledger.

  • FAQS

Fees & Pricing

No. Unlike other property managers, we have a strict no-markup maintenance policy. We never take kickbacks or add surcharges to repair bills. You receive the original vendor invoice, ensuring your ROI stays as high as possible.

We enforce a strict rent collection policy including 10-day demands.

Yes. We offer a flexible, at-will property management contract. There are no long-term commitments or cancellation fees. If your circumstances change, we’ll handle the smooth transition of your rental investment back to you or a new provider immediately.

Owners receive monthly rental income via secure direct deposit on the 10th of every month. You will receive an automated email confirmation and a detailed financial statement PDF to track your investment’s performance and cash flow.

Simply request our at-will management agreement for electronic signature. Our process is digital and hassle-free, allowing you to start or cancel your Charlottesville property management services at any time with zero penalties. Once signed, our team immediately begins your property onboarding.